Expectations are great…until they are not met. We all have certain expectations and when they aren’t met, we can’t help but feel let down —we hoped things might turn out one way, but they fell short. What happens when we disappoint the people for whom we work? Is getting a complaint from our boss or [...]
Making Lemons from Lemonade
August 4, 2011
Posted in Best Practices | Tagged: better business practices, business tips, listen, possitive attitude, self improvement | Leave a Comment »
BUSINESS LESSONS I LEARNED AS A DAVE MATTHEWS BAND FAN (Part 1)
July 8, 2009
Becoming a DMB fan relatively “later” in life has given me an interesting perspective on fans, stars, business and relationships. So, now for something completely different… Lesson 1: Listen to your customers Yes, every person is the expert at their own job or career. However, everyone has clients, constituents, or others whom we depend on [...]
Posted in Lessons Learned - Part 1 | Tagged: have fun, inspiration, listen, reward | 1 Comment »
DO WHAT GOOGLE WOULD DO
July 1, 2009
There’s an interesting book out called WHAT WOULD GOOGLE DO by Jeff Jarvis that is not really what one expects when reading the title. One basic, compelling idea in this book is the days of vendors staying inside their “ivory towers” and being unapproachable are way, way behind us now. Not only should customers’ view [...]
Posted in What Would Google Do? | Tagged: community, google, listen, take criticism | Leave a Comment »
