decision-making

The Art of Decision-Making, or Why I Painted All of My Walls White

35,000 decisions per day. Let that sink in for a moment. On average, adults make 35,000 decisions per day. I’m getting a headache just thinking about it. Decisions like what to wear, what to eat, which way to drive to work. No matter how small or large, decisions take up bandwidth in our brains. And just like the internet when the bandwidth gets taken up by useless stuff, our decision-making can slow down our effectiveness at work, in relationships, basically in every facet of our lives. What to do about it (there’s another decision!)? I’ll play Marie Kondo of your…

paper mill closing

Be Careful What You Wish For

Last week, the owner of the 131-year-old paper mill in Luke, Md. announced its closing as of June 30. Six-hundred-and-seventy-five people will lose their jobs, and consider how far-reaching the implications: Families of those workers; businesses that cater to those workers; businesses that offer services to the mill; the loss of tax revenue to local governments. Luke is a small town. The mill closing could be cataclysmic. Folks, I hate to be the bearer of bad news, but YOU caused this. How many of you have a “please save a tree and don’t print this email” in your online signature?…

Would a Little Follow Up Kill You?

Feast or famine. When it comes to follow up, this is what happens: You either are stalked hourly by a robocomputer emailing you about your unclaimed shopping cart on a website you visited by accident 3 years ago, or you get crickets from the person who took time to come out, meet with you, ask you pointed questions, so much so that you feel compelled to file a missing person’s report on him. Why does appropriate follow up seem like such a daunting challenge? If you are in sales (and these days, we all are, pretty much), and you respond…