August 25, 2023 She’s My Favorite Client, She’s My Pride And Joy Stevie Ray Vaughan says: “Well you’ve heard about love givin’ sight to the blind. My baby’s lovin’ cause the sun to shine.” How do you think your clients or customers would react if you treated each of them like they were your pride and joy? Do you think they would refer you to their friends and associates? Would they try to go out of their way to give you more business? Maybe they would call your boss and let him know how well they were treated? If they changed jobs, perhaps they would “take you with them?” Those all sound…
June 28, 2023 She’s Gone, Oh Why? Hall and Oates asked this plaintive question about a dozen times in their song She’s Gone from 1976. Sadly, I remember when that song came out. Perhaps she’s gone because they were so whiny? But I digress… My daughter’s college roommate proposed an interesting idea regarding break-ups. Why not have a “Break-Up Checklist” in which you have a list of all of the things that went wrong, or just weren’t right. You can check off the list each time there is a break-up and perhaps begin to recognize a pattern. In that way, one could be forewarned and forearmed when…
March 24, 2023 Ever Have One of Those Days? Our lives are so full, so busy, overpacked with responsibilities. Work, family, friends, community. With our time so “spoken for,” how do we handle when things go wrong?