Paula's Point

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Tag: clients

June 4, 2022

Can’t Get Too Much Love!

Welcome to my new theme for this blog space. I am, of course, talking about the “love” between vendors or organizations and their clients or constituents. A very sage, savvy and experienced client once said to me that the relationship between a supplier and customer can be likened to a romantic relationship. There is the “woo-ing” phase, whereby the potential vendor “courts” the prospective client. They have many meetings (“dates”) finding out about one another to see if there is a good match. Each party asks questions of the other, hoping to find common ground to continue the relationship. If…

March 25, 2022

Never My Love…Never, My Love

In rewatching one of my favorite episodes from the Starz series Outlander, based on the novels by Diana Gabaldon, it occurred to me that punctuation is crucially important. Of course, we’ve all seen the funny Facebook memes: Let’s eat, Grandma vs Let’s eat Grandma. And you know, the struggle is real. I don’t know about you, but when I was younger and listened to records and songs on the radio, we pretty much had to guess what the lyrics actually said and meant, unless you were lucky enough to have them printed on the album’s liner notes. This was way…

February 11, 2022

Right Way

“There’s a right way to do things and a wrong way to do things.” What happens when there are multiple ways to do things correctly?

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314 North Charles Street
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