June 1, 2015 Behind a Stranger’s Eyes? How many people do you meet, pass, see, or speak to in a day? A dozen? A hundred? More? How well do you know yourself? We know others even less than we know ourselves, and strangers we know not at all. What are they thinking? What are they feeling? We really have no idea. We can make general assumptions based upon the expressions on their faces, their posture, their demeanor, their gait, their words. However, we never really know what is going on in their heads, do we? They might have just won the lottery. Or had a loved one pass…
November 20, 2013 Make Me Feel Wanted How do you feel when you are a customer? Do you feel like the other person really wants to help you? Is grateful and thankful for your patronage? Desires to provide you with a memorable, top notch experience? Or is it something else? Do you feel like an interruption to someone? Do you believe they are reluctant to help you? That perhaps they don’t care if you are there or not? Maybe even wish you’d go someplace else or to someone else? Now, look at how you treat your own customers, clients, co-workers, vendors and other constituents that fall in…
May 20, 2009 WHAT TO DO? OH, RIGHT, MY “TO DO” LIST! How do I love To Do Lists? Let me count the ways, or at least write a list of them! Is there a better feeling than crossing off an item on a list? I’d be hard pressed to think of many, especially if a person is determined and focused. Some things you need to do everyday, so why not write them down and cross them out as you do them? That way, you are already on your way to increased productivity as you get that adrenaline rush of having accomplished goals. This breeds the desire to do more, to achieve more,…
