October 28, 2009 I object! Hey, don’t we all? During this economic slowdown, how you handle objections, complaints, and other potentially unsavory interactions with clients, associates, co-workers and vendors can take on a higher level of importance than it used to have. People have become very skittish these days, and may be looking for any excuse to no longer work with you. Also, people seem to be less tolerant than they used to be, and understandably so. There is a tremendous amount of stress, and people are having to do “more with less” (you’ve heard that a few times, I take it!). So, don’t YOU give them a reason…
