September 9, 2014 Money Talks… Or Does It? Is a large organization too large to offer the “personal touch” to its constituents, clients, stockholders, and employees? Or, put another way, does being part of a large organization or operation excuse you from offering a personal touch? Are you “too big” or “too important” to show you care? In my experience, the vast majority of large companies exhibit very little desire to go an extra inch, much less mile, for the individuals that pass inside their orbit. And when I say “personal touch,” I am not talking about a generic email that might or might not have your name…
