November 20, 2013 Make Me Feel Wanted How do you feel when you are a customer? Do you feel like the other person really wants to help you? Is grateful and thankful for your patronage? Desires to provide you with a memorable, top notch experience? Or is it something else? Do you feel like an interruption to someone? Do you believe they are reluctant to help you? That perhaps they don’t care if you are there or not? Maybe even wish you’d go someplace else or to someone else? Now, look at how you treat your own customers, clients, co-workers, vendors and other constituents that fall in…
April 17, 2009 Idle Hands Are A Perfect Time to Tackle Projects! Phone not ringing as much as it used to? People kinda hangin’ around looking like they are at loose ends? What are you gonna do? PUT ‘EM TO WORK! During this perceived or real lull in your business, why not tackle some of those projects you never seemed to have time to get to before…remember, when you were meeting rush deadlines?! If you don’t have one handy, make a list for you and your team of all of the things you could be doing if only you had the time (of course, in addition to servicing the…
