July 15, 2009 BUSINESS LESSONS I LEARNED AS A DAVE MATTHEWS BAND FAN (Part II) As I was writing the last blog, I realized that there were more business lessons that need to be mentioned, so at the risk of alienating anyone out there who is unfamiliar with the Dave Matthews Band, here goes: Lesson 4: Be approachable, even as an owner You might hang out in a hard-to-reach corner office, you might have an assistant screen your calls, you can run, but you should never hide from your VALUED CLIENTS! Answer your own phone now and again, take a call from a client that someone else usually handles, pick up your phone and make…
July 8, 2009 BUSINESS LESSONS I LEARNED AS A DAVE MATTHEWS BAND FAN (Part 1) Becoming a DMB fan relatively “later” in life has given me an interesting perspective on fans, stars, business and relationships. So, now for something completely different… Lesson 1: Listen to your customers Yes, every person is the expert at their own job or career. However, everyone has clients, constituents, or others whom we depend on for our jobs. They might not know as much as you do about your job, but their opinion matters. SO LISTEN TO WHAT THEY HAVE TO SAY. Although touring across America every year with seven band members, a gaggle of technical staff, and a host…
