June 15, 2018 What To Do When Things Go Wrong Let’s face facts, life bears little resemblance to a fairy tale, and occasionally things might not go according to plan. Things ever go wrong for you? Yeah, I thought so! Murphy’s Law wasn’t ratified for no reason, after all! The key to successfully navigating when things go awry seems to be how you react. For simplicity’s sake, let’s just assume there are two ways things go wrong… YOU cause the problem or error The error or problem happens TO you When the problem was caused by YOU or your staff, team or associates, and YOU are responsible, what should you…
June 16, 2017 How to Ensure the Success of your Brand? Is it advertising? Spending thousands, tens of thousands, even hundreds of thousands on radio, television, billboards, and magazines? All that money for art directors, media buyers, and lots of time spent on decisions about commercials, photography, and graphics. Lots and lots of lead time from concept to completion. And then, you are paying for thousands, or possibly millions, of eyeballs and ears that probably don’t even buy what you are selling! Maybe it is social media? Twitter, Facebook, Linkedin, Google Plus, Yelp etc. Trying to figure out how to get your message out, how to measure your results, how to…
April 29, 2015 My City Is Burning Normally, my blog is a place of happiness. I enjoy sharing my thoughts and ideas on how to make improvements…in life, in friendships, in business, in communication. Today, I approach my blog with a patina of sadness, confusion, anger and disappointment. My city, Baltimore, is burning, and it seems inexplicable to me. My businesses have been in Baltimore City since 1977. Periodically, there has been crime which affects my shops…broken window maybe once or twice a decade, graffiti periodically, those types of things. Do we feel completely safe here? Normally, not completely, but enough that we just have to be situationally…
