Here’s a Holiday Bonus

It’s that time of year again, the time for giving to others. Did you know that your brain reacts more favorably and rewards you more when you GIVE rather than RECEIVE? Crazy, I know, but true! As a business owner, I give and receive all year long. I give paychecks, benefits, food, and praise to my team and in return I receive a work product that I can sell. By its very nature, there is a symbiotic relationship between business owner and employee. When that relationship is not in balance, the employee can leave, or the business owner can fire…

Don’t Like it? Make a Change. Everyone Else Is.

Not every workday is sunshine and unicorns. On the contrary, work isn’t meant to be like recess; they do call it WORK for a reason. However, that doesn’t mean you should not experience strong positive feelings at your job. Are you challenged? Do you have the right tools you need to do a good job? Are your coworkers respectful, competent, hardworking? Do you find the work meaningful and enjoyable? Are you compensated fairly? Is there enough time to recharge when you’re feeling frazzled (it happens to everyone)? Do you feel valued and appreciated by ownership/managers? Are problems at work resolved…

Putting on My Traveling Shoes

Getting bad service anywhere sucks, right? Having an inattentive server in a restaurant, or a rude ticket agent at the airport, or a grumpy cashier at the grocery store all can diminish the quality of your experience. What is possibly worse than being on the receiving end of bad service? How about NO SERVICE AT ALL? You don’t even have the chance to experience a negative interaction because NO ONE EVER GOT BACK TO YOU! This inexplicable phenomenon happened to a work associate of mine recently, and it boggles the mind. He wanted to identify a local marketing firm to…