February 9, 2023 Chat PBF You know how when you hear something new and before you have experienced it firsthand, you’ve made a judgement about it? I’ll say we are all “guilty” of that, and I use the word “guilty” because it’s never great to “pre-judge” something before having enough data to make a fair observation. However, I’ll give us a all a free pass, mostly because our worlds are filled with so much data that, in order to keep our sanity, we must be able to form snap judgements. The alternative is to be constantly overwhelmed by all our brains take in. When I…
January 4, 2023 The Importance of Being Earnestly On Time How do you feel about being late? Are you a timely and prompt person? Early, even? Do you push things until the last minute or do you leave yourself a little margin for traffic, parking, getting lost, etc.? How do you feel when you have an appointment and the other party is late? Are you understanding or annoyed? It should be a hard and fast rule that one should be prompt to appointments at the time they are made. Of course, emergencies and unforeseen problems come up all the time, and for the most part, people are sympathetic and accommodating;…
June 4, 2022 Can’t Get Too Much Love! Welcome to my new theme for this blog space. I am, of course, talking about the “love” between vendors or organizations and their clients or constituents. A very sage, savvy and experienced client once said to me that the relationship between a supplier and customer can be likened to a romantic relationship. There is the “woo-ing” phase, whereby the potential vendor “courts” the prospective client. They have many meetings (“dates”) finding out about one another to see if there is a good match. Each party asks questions of the other, hoping to find common ground to continue the relationship. If…