March 27, 2023 Getting Back to the Basics… with a Little Chicken Fried Life is full of choices…so many options from which to choose. Just ambling down a grocery store aisle reminds us that every day, every hour, every minute, every moment practically, we need to make decisions. Granted, most are small choices, not weighty ones, and that is a good thing! It is easy to become mired in so many potential decisions, and we can become afflicted with “paralysis analysis” or “decision fatigue” which prevents us from moving forward. A good strategy to assist with this affliction is to simply put things in proper perspective. Ask a few questions, like: If you…
July 24, 2019 The Art of Decision-Making, or Why I Painted All of My Walls White 35,000 decisions per day. Let that sink in for a moment. On average, adults make 35,000 decisions per day. I’m getting a headache just thinking about it. Decisions like what to wear, what to eat, which way to drive to work. No matter how small or large, decisions take up bandwidth in our brains. And just like the internet when the bandwidth gets taken up by useless stuff, our decision-making can slow down our effectiveness at work, in relationships, basically in every facet of our lives. What to do about it (there’s another decision!)? I’ll play Marie Kondo of your…
January 12, 2018 2018…The Year of Customer Service Some days you are on the giving end of it, some days, the receiving end. As important as it is for you to get it, it is even MORE important for you to give it. To what am I referring? Why, Customer Service, of course! You know how important good customer service is to you when you are making buying decisions…what restaurants to dine in, which shops to patronize, what merchandise to buy. Try practicing the “Golden Rule” as it applies to customer service and be an example of how to give great service in your own job. Even if…