decision-making

The Art of Decision-Making, or Why I Painted All of My Walls White

35,000 decisions per day. Let that sink in for a moment. On average, adults make 35,000 decisions per day. I’m getting a headache just thinking about it. Decisions like what to wear, what to eat, which way to drive to work. No matter how small or large, decisions take up bandwidth in our brains. And just like the internet when the bandwidth gets taken up by useless stuff, our decision-making can slow down our effectiveness at work, in relationships, basically in every facet of our lives. What to do about it (there’s another decision!)? I’ll play Marie Kondo of your…

2018…The Year of Customer Service

Some days you are on the giving end of it, some days, the receiving end. As important as it is for you to get it, it is even MORE important for you to give it. To what am I referring? Why, Customer Service, of course! You know how important good customer service is to you when you are making buying decisions…what restaurants to dine in, which shops to patronize, what merchandise to buy. Try practicing the “Golden Rule” as it applies to customer service and be an example of how to give great service in your own job. Even if…

regret

Doesn’t Remind Me

Do you spend time living in the past, thinking of decisions and opportunities and sinking with regret? Regret is a very powerful, often debilitating emotion. With very few exceptions, it is also a wasteful, indulgent and pointless use of your time. Wouldn’t your time be better spent fully living in the moment, giving some thought to the future, and maximizing your limited time, rather than wallowing in the past? Are there people, places, thoughts you know, see or have that throw you into the past and those regretful feelings? If so, AVOID THEM! Why subject yourself to something you know…