April 20, 2018 Manners Matter: Thank You for Reading and You’re Welcome to These Good Ideas Stressful times often ferret out who’s got their manners glued to them tightly, and who is just being buffeted about by the winds of chance. Don’t let the pressure sour your outlook so much so that your good manners slip. How about improving your manners? WRITE SOMEONE A THANK YOU NOTE! That’s right…a good, old-fashioned, handwritten thank you note. TO WHOM DO YOU WRITE? How about ANYONE? A new client, an old client, a special vendor, a prospect, a business associate, a boss, an employee, your mailman, you great aunt, whomever happens to be on your mind at that moment…
July 15, 2009 BUSINESS LESSONS I LEARNED AS A DAVE MATTHEWS BAND FAN (Part II) As I was writing the last blog, I realized that there were more business lessons that need to be mentioned, so at the risk of alienating anyone out there who is unfamiliar with the Dave Matthews Band, here goes: Lesson 4: Be approachable, even as an owner You might hang out in a hard-to-reach corner office, you might have an assistant screen your calls, you can run, but you should never hide from your VALUED CLIENTS! Answer your own phone now and again, take a call from a client that someone else usually handles, pick up your phone and make…
