June 4, 2022 Can’t Get Too Much Love! Welcome to my new theme for this blog space. I am, of course, talking about the “love” between vendors or organizations and their clients or constituents. A very sage, savvy and experienced client once said to me that the relationship between a supplier and customer can be likened to a romantic relationship. There is the “woo-ing” phase, whereby the potential vendor “courts” the prospective client. They have many meetings (“dates”) finding out about one another to see if there is a good match. Each party asks questions of the other, hoping to find common ground to continue the relationship. If…
February 11, 2022 Right Way “There’s a right way to do things and a wrong way to do things.” What happens when there are multiple ways to do things correctly?
December 10, 2021 Here’s a Holiday Bonus It’s that time of year again, the time for giving to others. Did you know that your brain reacts more favorably and rewards you more when you GIVE rather than RECEIVE? Crazy, I know, but true! As a business owner, I give and receive all year long. I give paychecks, benefits, food, and praise to my team and in return I receive a work product that I can sell. By its very nature, there is a symbiotic relationship between business owner and employee. When that relationship is not in balance, the employee can leave, or the business owner can fire…