August 4, 2011 Making Lemons from Lemonade Expectations are great…until they are not met. We all have certain expectations and when they aren’t met, we can’t help but feel let down —we hoped things might turn out one way, but they fell short. What happens when we disappoint the people for whom we work? Is getting a complaint from our boss or client really as bad as it seems? The answer is, surprisingly, both yes and no. Disappointments may arise from a miscommunication between two parties, where one party has higher or different expectations than the other party understands, or else may be unable to meet. If…
October 6, 2009 If You’re Not Growing, You Might As Well Get Going! Let’s talk professional development for a moment. This can be any or all of these: A computer course at your local community college A seminar on social networking A trade show with some education attached A course given by your industry’s trade association A class in your particular field given by a national association (i.e. marketing, sales, accounting, law, bookkeeping, education, etc.) A motivational seminar (ala Dale Carnegie or Jeffrey Gitomer) Additional degrees, such as Associates, Bachelors, Masters You might think that during a recession it is a bad time to be spending money on something that might or might…
June 24, 2009 TRUST IS THE HARDEST THING TO FIND AND THE EASIEST THING TO LOSE According to Forbes magazine, trust “enables people to do business with one another.” That is a fascinating concept. In fact, there is a percentage value associated with trust…99.5%. This means that for every dollar you or your firm sells or raises, 99 cents comes from the fact that someone trusts you. THIS IS A VERY POWERFUL IDEA It may not be totally accurate, however, if it is even partially true, this should give everyone pause. Think about whom you are friends with, whom you do business with, whom you respect. Is trust tied into any of these choices? I believe…
