The Love Letter

Does anyone under the age of 30 even know what a “love letter” is? Back in the day…before smart phones, computers, the internet, instantaneous communication, there were letters. Real letters. Handwritten. Thought-out. Emotional. Confidential. Meaningful. Heartfelt. Back in the day, people spoke on telephones, in person, and managed to engage with one another without the use of any electronic devices whatsoever. And they wrote to each other. Love letters. Letters home from camp. Postcards from faraway places, like Ocean City, Maryland. Slips of paper passed in school. Grocery lists. Letters to friends. Letters to distant relatives. Thank you notes. RSVP…

understanding

OPEN YOUR EARS, LET THE UNDERSTANDING BEGIN

I guess I’m on a communications kick these days, so hear we go again (misspelling on purpose)! Is there a difference between what you hear and what the other person is saying? See my favorite, Gary Larsen, and his famous Farside cartoon. Is this how you are communicating, either hearing or speaking? Is your message getting lost in translation? And how will you know if your message has been received clearly or how can you be sure you heard someone else’s message as it was meant to be understood? For lack of a more elegant process, maybe repetition will work? If…

misunderstood

Oh Lord, Please Don’t Let Me Be Misunderstood

I would like to paraphrase a famous quote by writer Robert Louis Stevenson: “Don’t COMMUNICATE merely to be understood. COMMUNICATE so that you cannot possibly be misunderstood.” It is my opinion that so many successes and failures, both large and small, in life, in work, in families, can be attributed to either excellent or poor and unclear communication. How much better would things be if everyone concentrated just a little bit harder on communicating…speaking, writing, texting, emailing…more precisely. Look at the difference between these two questions: Is that job going to be ready today? vs. Is the business card job…