January 12, 2018 2018…The Year of Customer Service Some days you are on the giving end of it, some days, the receiving end. As important as it is for you to get it, it is even MORE important for you to give it. To what am I referring? Why, Customer Service, of course! You know how important good customer service is to you when you are making buying decisions…what restaurants to dine in, which shops to patronize, what merchandise to buy. Try practicing the “Golden Rule” as it applies to customer service and be an example of how to give great service in your own job. Even if…
November 20, 2013 Make Me Feel Wanted How do you feel when you are a customer? Do you feel like the other person really wants to help you? Is grateful and thankful for your patronage? Desires to provide you with a memorable, top notch experience? Or is it something else? Do you feel like an interruption to someone? Do you believe they are reluctant to help you? That perhaps they don’t care if you are there or not? Maybe even wish you’d go someplace else or to someone else? Now, look at how you treat your own customers, clients, co-workers, vendors and other constituents that fall in…
December 29, 2009 2010…The Year of Customer Service Some days you are on the giving end of it, some days on the receiving end of it. As important it is for you to get it, it is even MORE important for you to give it…to what am I referring? Why, Customer Service, of course! You know how important it is to you when you are making buying decisions…what restaurants to eat in, which shops to patronize, which merchandise to buy. Let that be an example of how YOU should care about customer service in your own job. Even if you are not in a strictly-speaking “customer service” job…
