May 15, 2009 SSSHHHH…ARE YOU LISTENING? Here is a lost art…the art of truly listening. Tumultuous times like these may provide an impetus for people to speak in order to make themselves feel better. Perhaps they are commiserating about the economy, perhaps they are looking for advice or ideas on how to improve sales or save money, maybe they just want to vent. Here’s an idea…JUST LISTEN! Listening is a true skill, and not always an easy one. There are so many “triggers” in a conversation that make you want to jump right in and make a comment. You have some knowledge of what is being…
