August 25, 2023 She’s My Favorite Client, She’s My Pride And Joy Stevie Ray Vaughan says: “Well you’ve heard about love givin’ sight to the blind. My baby’s lovin’ cause the sun to shine.” How do you think your clients or customers would react if you treated each of them like they were your pride and joy? Do you think they would refer you to their friends and associates? Would they try to go out of their way to give you more business? Maybe they would call your boss and let him know how well they were treated? If they changed jobs, perhaps they would “take you with them?” Those all sound…
February 9, 2023 Chat PBF You know how when you hear something new and before you have experienced it firsthand, you’ve made a judgement about it? I’ll say we are all “guilty” of that, and I use the word “guilty” because it’s never great to “pre-judge” something before having enough data to make a fair observation. However, I’ll give us a all a free pass, mostly because our worlds are filled with so much data that, in order to keep our sanity, we must be able to form snap judgements. The alternative is to be constantly overwhelmed by all our brains take in. When I…
March 25, 2022 Never My Love…Never, My Love In rewatching one of my favorite episodes from the Starz series Outlander, based on the novels by Diana Gabaldon, it occurred to me that punctuation is crucially important. Of course, we’ve all seen the funny Facebook memes: Let’s eat, Grandma vs Let’s eat Grandma. And you know, the struggle is real. I don’t know about you, but when I was younger and listened to records and songs on the radio, we pretty much had to guess what the lyrics actually said and meant, unless you were lucky enough to have them printed on the album’s liner notes. This was way…
