December 15, 2009 You’d Better Watch Those Thoughts, Santa Claus is Coming to Town! Well, not really, but I have your attention now, don’t I? Watching your thoughts (sounds like it might take a contortionist to do that, doesn’t it?) plays an important role in your general attitude, demeanor and mood. It can ultimately affect every facet of your life. If you expect something bad, there is almost a self-fulfilling prophesy that seems to take place. If you let external forces buffet you, you allow your own self-control to slip away. Be the master of your own destiny by being the master of your thoughts. Keep a positive frame of mind, and see what…
November 17, 2009 What does the dog do now that he’s caught the car? OK, so you’ve carefully and contemplatively written and sent out your survey, and have gotten an excellent return rate…good for you! NOW WHAT? Well, you’ve got a bunch of data that you need to mine for good, solid information. Some things you may be looking for include: What was your response rate? (how many of your clients/prospects took the time to complete and send back your survey?) If it seems low to you, perhaps you either didn’t survey the correct individuals, your survey was too long or not understandable, or you need to offer an enticement to encourage them to…
