November 12, 2019 Come and Go Blues Have you ever thought about the people who populate your life? I’m talking about ALL the people, those you’ve known from your earliest memories, to your most recently-created friendships. I was thinking the other day how some people we get to “keep” throughout our lives, and others we only get to “borrow.” While family members are some of those whose relationships will often last a lifetime, I’m thinking more about friends and acquaintances. Are you lucky enough to still be close with your first childhood friends? Have you created bonds with others as you have matured? How long do those…
May 21, 2013 How Do You Love Your Clients? Do you put yourself in your clients’ shoes? Are you empathetic? Can you feel their stress, pain and worry? How else will you be able to help them if you don’t become them? At least for a while… The best way to do this is to always be asking questions, and then listening to the answers. Clients don’t always want to tell you the truth or the whole truth. It is our job as interested problem solvers to get at the truth in order to provide the best help possible. Be caring and concerned. Be tender if you can. I…
December 14, 2011 How “Social” is Social Networking? Social networking is somewhat of a misnomer, because in reality, there’s really not much “social” about it. Being “social” is about getting to know someone through conversation and establishing a connection over time—it’s not only about visiting a Facebook page. However, in our technology driven-world, it feels like computers or smart phones are the main interaction methods. We use Facebook and Twitter to stay in touch with everyone from grandparents to former classmates to our children. It makes things a lot easier, right? We have access to all these people at the click of a mouse or the touch of…