February 8, 2019 Let a Sparkling Smile be Your Superpower There is a superpower that we all have easy access to every waking moment. Your shining smile. No, really, I mean it. People who smile more often really do rule the world. Smiling improves your health by lowering your stress, releasing endorphins, lowering your blood pressure, and gives a boost to your productivity. Researchers have even found a link between smiling and longevity. And who wouldn’t want to live a long life if you’re going to be so darned happy! I have a concrete example of how smiling may actually enhance your employment opportunities. Recently, we were interviewing for a…
November 20, 2013 Make Me Feel Wanted How do you feel when you are a customer? Do you feel like the other person really wants to help you? Is grateful and thankful for your patronage? Desires to provide you with a memorable, top notch experience? Or is it something else? Do you feel like an interruption to someone? Do you believe they are reluctant to help you? That perhaps they don’t care if you are there or not? Maybe even wish you’d go someplace else or to someone else? Now, look at how you treat your own customers, clients, co-workers, vendors and other constituents that fall in…
