January 11, 2019 Is There Anything Else I Can Help You With? Anything At All? Pet peeve time. You buy something. Or travel somewhere. Or make plans. And something goes awry. What you ordered came in wrong. Or late. Or not at all. Your hotel room was not what you expected. Or too loud. Or dirty. Your restaurant reservations were lost. Or the food was bad. Or the service was rude. You know what I mean. What do you do? You could email, or post to social media, or go straight to skewering on Yelp. Or you could call customer service and try to get a resolution. After spending an hour online trying in vain…
August 10, 2018 The Road to Prosperity is Paved with Good Deeds Call it Karma, call it Paying It Forward, call it Doing Unto Others, call it whatever you like, but doing nice or helpful things for other people will come back to you eventually. I’m not proposing you do for others while neglecting yourself, your family or your company! You should not to “give til it hurts.” Often, it is the little things that count, not spending money. Holding the door for someone whose hands are full with coffee and a briefcase. Getting someone a condolence card after the loss of a pet Offering to take “the new guy” to lunch…