January 26, 2018 Are You a Bad Apple or a Happy Honey? You’ve heard the old saw, one bad apple can spoil the whole barrel? Well, it’s true. Have you experienced how one negative person can sour an entire roomful of otherwise happy people? DON’T BE THAT GUY! Don’t be the one complaining about your job. Or the weather. Or your in-laws. Or the traffic. Maybe you are not the biggest optimist in the world, maybe you are more of a realist? If so, then you should avoid bad apples at all costs! Don’t you feel happier and better when you associate with cheerful, optimistic people? Doesn’t being with someone who is…
November 20, 2013 Make Me Feel Wanted How do you feel when you are a customer? Do you feel like the other person really wants to help you? Is grateful and thankful for your patronage? Desires to provide you with a memorable, top notch experience? Or is it something else? Do you feel like an interruption to someone? Do you believe they are reluctant to help you? That perhaps they don’t care if you are there or not? Maybe even wish you’d go someplace else or to someone else? Now, look at how you treat your own customers, clients, co-workers, vendors and other constituents that fall in…
