August 13, 2021 I’m Not Trying to Complain Good Excuse to Complain Who doesn’t love to complain? Admit it, when you are upset about some issue or perceived slight or unmet expectations, doesn’t it feel good to just let loose on the representative of said irritation? I’ll cop to my share of venting inappropriately. With my advancing age comes greater experience and breadth of view. It occurred to me recently that HOW you complain can be the difference between getting a happy resolution or simply raising your own blood pressure. While I hate to continue to quote tired old saws, “you catch more bees with honey than with…
December 7, 2018 Bumper Car Are You Getting Taken for a Ride, or Are You in the Driver’s Seat? Everyone likes to be in charge of their own day, right? It’s nice to have certain parameters and expectations of what we’re meant to do each day, certainly; but having ultimate control over what you do can really make the difference between a great day and a day full of SMH. I love my job, and almost everything about it. I have a list of items I need to accomplish each day, while allowing for “new business,” things that crop up unexpectedly and must be dealt…
November 2, 2018 Trust Me On This “Trust me. I’m in sales.” “The check’s in the mail.” “I won’t tell anyone.” “Don’t you believe me?” All of these statements and questions are asking others to put their trust in the person doing the asking. Why would one person trust another? Would you believe a stranger who walked up to the you on the street and asked you to trust him? I’m guessing not. Would you believe a close friend who had never steered you wrong in your long relationship? I’m thinking yes, you would. When you are not quite a total stranger to someone, yet not his…
